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LEARN THE TECHNIQUES YOU NEED TO COMMUNICATE BETTER AT WORK AND HOME'Communication is a bit like love - it's what makes the world go round, but nobody really knows how it works.'Struggle to find the words in meetings? Know what you mean but not how to say it? From Aristotle's thoughts on presenting to the Harvard Negotiation Project, internationally bestselling duo Mikael Krogerus and Roman Tschäppeler have 44 tried and tested ideas to change that.Distilled into a single volume, their winning marriage of practicality and humour turns seemingly difficult ideas into clear and entertaining diagrams that will help you:-Brush up on your listening skills and small talk -Run better meetings-Improve the conversations in your head Whether you're a CEO, just starting out or want to improve your relationships at home, this guide will improve your communication skills and help you form more meaningful connections.